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FAQs


What is your Best Price Guarantee?

GoShopUs.com guarantees that our prices are the lowest you'll find anywhere online. You'll know you're receiving the best deals available on thousands of quality products, and if you happen to find a better online price out there and meet the qualifications listed below, we'll give you the difference.

To satisfy the Best Price Guarantee credit:

  1. The product must be purchased from GoShopUs.com
  2. The product must be the exact same make, model, and color purchased at GoShopUs.com
  3. The merchant offering the lower price must have the product currently in stock
  4. The online merchant must be an established site, as determined by GoShopUs.com

Qualifications

  • Applies to total price of purchase -- including shipping, taxes and other charges that may apply
  • Applies to claims made within 5 days from purchase date
  • Limited to three identical items per customer
  • Does not apply to new merchandise versus factory-reconditioned comparisons
  • Subject to change without prior notice

What is your Return Policy?


What If I Need to Cancel an Order?


Can you tell us more about your Satisfaction Guarantee?

Our Promise and Commitment

We are committed to providing you the most complete selection of quality products, at the best prices, from the most helpful product experts in the business. We stand behind everything we sell at GoShopUs.com. "Where Quality and Value Meet," we promise you the absolute best online shopping experience. We have done everything possible to make purchasing at our site the best option of any existing retailer online or offline. We pride ourselves on offering an unparalleled selection, excellent product knowledge, and fast service. If we are fortunate enough to earn your business, we will do everything possible to make sure this is one of the best online retail experiences you have had.

Great Products at Great Prices

We do our best every day to ensure that our prices are the best you can find anywhere*. We constantly check our prices to verify you are getting the best value and quality. When you are comparing our prices with other online retailers, please make sure you are checking the total price (which includes the price of the item, shipping costs, and applicable taxes) and order processing time. We would be very surprised if you find a total price lower than ours, but let us know if you do and we'll attempt to match it at the time of purchase. We strive to bring you great value and service, which means offering you great products at great prices.

* Guarantee excludes clearance/closeout items, non-retail, private sales, membership clubs, and auction websites. The Internet site must have the exact brand and model available for purchase and delivery. (Out of stock or back ordered items are not eligible).

30-Day No-Hassle Return Guarantee

Customer satisfaction is our top priority, and we want you to be completely satisfied with your purchase. If you are not satisfied with your purchase, you can return or exchange the item within 30 days of receipt as long as the item is returned in new, unused and resalable condition inside its original packaging. Your return may be subject to restocking and shipping fees for each individual product as defined in our Return Policy.


Can you tell us more about your free shipping?

Here at GoShopUs, all shipments within the USA are FREE. Yes that's right, 100% FREE with no weight restrictions.


Do you ship internationally?


What is your Privacy Policy?

The security of your personal information is important to us. Any and all information that our customers give us is safe, secure, and private. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We can guarantee, however, that your private information will never be sold or solicited to other companies. We may disclose personal information when required by law or in the good faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our web site.

If you have any questions about security on our web site, you can email us at service@goshopus.com.

The Way We Use Information:

The information we collect to complete your order includes billing addresses, credit card number, shipping addresses, phone numbers, and email addresses. The information collected during order entry will be used only to complete the order and to communicate with you regarding your order such as sending you order confirmations and following up with issues regarding your order. We do not share this information with outside parties except to the extent necessary to complete your order such as the manufacturer who will be fulfilling the order and the shipper. This includes billing addresses, shipping addresses, phone numbers, and email addresses.

If your personally identifiable information changes or if incorrect information has been submitted, you may correct it by contacting us with the updated information. You may contact us via email at service@goshopus.com or by calling us toll free at 1-877-884-9748

If you have questions or concerns regarding this statement, you should first contact Customer Service. If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, or other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.



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