Your satisfaction is guaranteed with our 30-Day Satisfaction Warranty.

GoShopUs stands behind every product we sell. If, for any reason, you are not 100% satisfied with your purchase, return it within 30 days, and we will exchange it or refund the purchase price, whichever you prefer. Personalized and custom-made items are, regretfully, non-returnable, unless there is damage or a defect in which case we will happily provide a replacement of the item you ordered. We recommend that packages be sent back to us with UPS or FedEx Ground or any other carrier that can track and insure its packages. Make sure to call or email us with the tracking number so that we can track the package for you and issue credit immediately upon arrival. You are responsible for shipping costs back to our warehouse, plus a 15% restocking fee to cover our shipping and handling. We do not accept products that have been damaged or soiled. No refunds after 30 days.

BEFORE RETURNING A PRODUCT PLEASE CALL OR EMAIL FOR A RETURN AUTHORIZATION NUMBER. MAKE SURE TO AFFIX THE RA# TO THE OUTSIDE OF THE PACKAGE. PRODUCTS RETURNED WITHOUT A RETURN AUTHORIZATION NUMBER WILL BE REFUSED AT THE WAREHOUSE AND SENT BACK TO THE SENDER.

If an order is cancelled, the customer will be refunded the full sales price on condition that the cancellation is received by E-MAIL no later than 3:00pm EST of the same day of purchase. If the order is placed after 3:00 PM EST, GSU will credit the account the following business day.

Our Promise and Commitment

We are committed to providing you the most complete selection of quality products, at the best prices, from the most helpful product experts in the business. We stand behind everything we sell at GoShopUs.com. "Where Quality and Value Meet," we promise you the absolute best online shopping experience. We have done everything possible to make purchasing at our site the best option of any existing retailer online or offline. We pride ourselves on offering an unparalleled selection, excellent product knowledge, and fast service. If we are fortunate enough to earn your business, we will do everything possible to make sure this is one of the best online retail experiences you have had.

Great Products at Great Prices

We do our best every day to ensure that our prices are the best you can find anywhere*. We constantly check our prices to verify you are getting the best value and quality. When you are comparing our prices with other online retailers, please make sure you are checking the total price (which includes the price of the item, shipping costs, and applicable taxes) and order processing time. We would be very surprised if you find a total price lower than ours, but let us know if you do and we'll attempt to match it at the time of purchase. We strive to bring you great value and service, which means offering you great products at great prices.

* Guarantee excludes clearance/closeout items, non-retail, private sales, membership clubs, and auction websites. The Internet site must have the exact brand and model available for purchase and delivery. (Out of stock or back ordered items are not eligible).

30-Day No-Hassle Return Guarantee

The security of your personal information is important to us. Any and all information that our customers give us is safe, secure, and private. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. We can guarantee, however, that your private information will never be sold or solicited to other companies. We may disclose personal information when required by law or in the good faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our web site.