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Refund & Returns

Returns:

Customer satisfaction is our top priority and we want you to be completely satisfied with your purchase. We have set specific guidelines to ensure a quick and hassle-free return and exchange process. We have a fully staffed team
of experts who can walk you step by step through this process.
PLEASE INSPECT YOUR ORDER IMMEDIATELY UPON ARRIVAL. DO NOT DISPOSE OF THE BOX OR ANY PACKAGING MATERIALS UNTIL YOU HAVE INSPECTED YOUR ORDER AND ARE SATISFIED WITH THE PRODUCT YOU HAVE RECEIVED
.
If you are not satisfied with your purchase, you can return or exchange the product within 30 days of receipt as long as the product is returned in new, unused, and resalable condition inside its original packaging.
All products properly returned under this policy are eligible for a refund, which may include an in-store credit or credit to the original method of payment. We will credit you for the total purchase price, upon receipt of the product, less a 15% restocking fee Our products are offered with free shipping the restocking fee is to cover our outbound ship cost Certain orders cannot be returned
due to their uniqueness and/or rationalization to your specific request. Additional fees may apply if not returned in original packaging.                                                      
Refunds:                                                                                                                 
Once Your return is received and inspected, we will send an email notifying we have received your returned product. It may not be redeemed while your product is still in transit. If you are Not happy with your purchase we will offer a full refund Plus additional 10% of the purchase (sent via PayPal). You can Reach put to customer support HERE                                                                                         
Shipping:                                                                                                                   
Return shipping costs will be at the customer's expense. Returns will be inspected prior to issuing credit. Please keep in mind, credit card companies vary in the time they take to post credits. Please contact customer service at 1-877-884-9748 or EMAIL service@goshopus.com for further instructions on your return and to receive an RMA (Return Merchandise Authorization) number. In
the unlikely event that your order is incorrect, missing parts, damaged or defective, please call us within 30 days and we will send you the correct product replacement product, or replacement parts at no cost to you.                                         
Contact Hours        
Our customer service hours are Mon-Fri
9:00 AM to 6:00 PM ET.